Terms of Service
Last Updated: October 25, 2025
Welcome to Viva La Burma. By accessing or using our website, or by purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully. Viva La Burma is a social enterprise committed to providing ethically-produced artwear and supporting the Burmese creative community.
1. General Conditions and Use of Service
1.1. Acceptance of Terms
These Terms constitute a legally binding agreement. If you do not agree, you may not access the website.
1.2. Changes to Terms
We reserve the right to update any part of these Terms. It is your responsibility to check this page periodically.
1.3. Intellectual Property
All designs, art, and content are the property of Viva La Burma or our featured Burmese artists. You may not use any content without express written permission.
2. Orders and Product Policy
2.1. Made-to-Order Nature
All products are made-to-order. Production begins only after your order is placed and confirmed.
2.2. Product Accuracy
We strive for accuracy, but minor variations in print placement or color saturation may occur due to the custom production process.
3. Payment Policy (Domestic Thailand Only)
We utilize Pay Solutions as our secure payment gateway. Accepted payment methods:
- •Cards: Visa, Mastercard, JCB, UnionPay
- •Mobile: PromptPay, TrueMoney Wallet
- •Banking: Major Thai bank applications
- •Installments: Qualified Thai bank cards
4. Shipping and Delivery Policy
Carrier
Flash Express
Domestic Thailand only
Production Time
3–5 Business Days
Delivery Time
1–3 Business Days
5. Returns and Exchange Policy
General Rule: All Sales Final
Due to the custom nature of our products, we do not offer returns for change of mind or incorrect size selection.
Eligible Exceptions
- •Serious Manufacturing Flaws
- •Fulfillment Errors (wrong size, design, or product type)
- •Severe Shipping Damage
Requirements for a Claim
- •Notify us within 7 days of delivery
- •Item must be unused and unwashed
- •Provide clear photographic evidence
- •Obtain authorization before returning
Need help with your order?
For questions about these Terms or to initiate an exception-based return, contact our Customer Service team.